1. Information We Collect
We collect the following information when you register, place an order, or contact us:
Full name
Phone number and email address
Shipping or billing address
Payment information via secure payment gateways
Browsing and usage data (such as IP address and browser type)
2. Use of Information
We use your personal information solely for the following purposes:
Processing and fulfilling your orders
Communicating with you regarding your orders or inquiries
Enhancing your shopping experience and improving our services
Sending promotional offers (with your prior consent)
Complying with legal and regulatory requirements
3. Data Protection
We implement appropriate technical and administrative measures to protect your data from unauthorized access, disclosure, alteration, or use.
Your data is stored on secure systems with limited access for authorized personnel only.
Our staff are trained to handle data securely and maintain its confidentiality.
4. Data Sharing
We do not sell or share your data with any third party for marketing purposes without your prior consent.
We may share your data with authorized service providers (such as shipping or payment companies) to fulfill your order.
We may disclose your data if legally required to do so by competent authorities.
5. Your Rights as a Consumer
Under the laws of the Kingdom, you have the right to:
Access the personal data we hold about you
Request modification or update of your data
Request deletion of your data when there is no legal reason to retain it
Withdraw your consent for the use of your data for marketing purposes
6. Data Breach Notification
In the event of a security breach that may affect your data, we will notify you and the Ministry of Commerce within 3 days of detecting the breach, along with a statement of the measures taken to address it.
7. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law, after which it will be securely destroyed.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page, along with the updated effective date.
9. Contact Us
For inquiries or to exercise your privacy rights, you can contact us at:
Email: [email protected]
Phone: +966553988670